We are providing an update following the temporary connectivity issue that occurred on December 14, 2025, from 9:26 AM to 9:30 AM JST. The service has been fully restored.
Root Cause Identified: Upon investigation, we determined that there were no issues with the database itself. The problem was specifically identified as a failure in the connection path to the database.
Future Countermeasures: As a preventative measure, we will be implementing additional redundancy across our infrastructure to enhance resilience and prevent similar occurrences in the future.
We apologize for any inconvenience this incident may have caused.